3.3 Populate End Date and Update SA Status to Pending Stop for Existing Tenant

Reference: Start Premise Based Service for Landlord-Tenant Process Model - Page 2 for the business process diagram associated with this activity.

Groups:

•

Create SA

•

Stop SA

Actor/Role: CC&B

Description: When service is started for a landlord or tenant, a Pending Stop SAs is created for the existing customer that has existing active service.

Entities to Configure

•	Installation Options - Framework

•

SA Type

Available Algorithms

•	C1-SAI-INFO - This Installation algorithm formats the "SA Information" that appears throughout the system.

•	CI_SASPFWCRE - Create field activities for pending start and pending stop service agreements if Field Activities do not already exist.

•	C1-SAT-INFO - This SA Type algorithm formats the "SA Information" that appears throughout the system.